SERVICES
What We Can Do for You
Complete IT support — from technical support to cloud infrastructure
01
Tech Support Outsourcing
We provide multilingual technical support for companies worldwide. Our team covers all support levels — from first contact with the user to resolving the most complex technical issues.
- Tier 1-3 technical support
- Live Chat and Ticket support
- Knowledge Base management
- Quality Assurance and team training
- 24/7/365 shift coverage
Industries
CDN providers, Web Hosting companies, SaaS platforms, Custom software/hardware firms
02
IT Infrastructure & DevOps
We manage complete server infrastructure — from bare-metal servers to cloud environments. Our team has experience with the most demanding enterprise clients.
- Server management (Linux, Windows)
- Virtualization: Proxmox VE, VMware vSphere
- Cloud: AWS, Azure, GCP — migration and management
- Containerization: Docker, Kubernetes
- Monitoring (24/7): Zabbix, Grafana, Prometheus
- Network infrastructure: BGP, VLAN, firewalling
- Migrations: cloud, on-prem, hybrid solutions
03
PrimeHost.rs — Web Hosting
The most modern WordPress hosting platform in the region. All our infrastructure management experience is now available as an automated hosting solution.
- Automatic deployment in 60 seconds
- Serbian infrastructure (Belgrade)
- OpenLiteSpeed + Redis
- DirectAdmin panel, free SSL
- Daily backups and 24/7 monitoring